JEOP Cash Assistance/E-payment Facilitator (3)_Tigray



FH Ethiopia is a non-governmental organization engaged in relief and development activities. At FH, we operate under a set of guiding principles we call the “The Heartbeat”. This includes our Values, Vision and Purpose, which serve as the explanation of who we are and how we work as organization. Together we follow God’s call responding to human suffering and graduating communities from extreme poverty. FH Ethiopia would like to invite potential internal and external candidates to apply for the following position: 

Position:                                     JEOP Cash Assistance/E-payment  Facilitator

Duty Station:                            Adet, Tanqua Milash and Tahtay Maychew (Central Zone_Tigray Region)

Duration of Contract:             One-year contract, Renewable (with 60 working days probation period)

Closing date:                             January 7, 2024

Job Summary

The JEOP Cash assistance facilitator is responsible for facilitating, implementing, and monitoring cash assistance activities, and maintaining relationships with partners and other project stakeholders who are found at the grassroots level for effectively addressing the assistance program activities to be implemented with the period seated and quality. Your project facilitation skills and knowledge of the program area will ensure that the Cash Program delivers high-quality programming and continuously works towards improving the impact of this project. Ensure to provide technical support in aspects of JEOP cash program activities that focus on project participants targeting, registration, data cleaning, cash distribution, monitoring, and reporting the progress.  

Principal Responsibilities

Key Result #1 – Cash Program activity implementation, coordination and collaboration

1.     Prepare a detailed cash assistance implementation   activity, procurement, and spending plan and share it with the immediate  supervisor JEOP Woreda Coordinator/AP managers

2.     Facilitate the project participants’ targeting, registration, and data cleaning for JEOP Cash assistance  and confirm each project participant has received  smart cards

3.     Facilitate the timely mobilization of recipients of cash assistance to be informed promptly of how and when they will receive assistance, and work closely with partners at the woreda level so that project objectives are clear to local stakeholders.

4.     Facilitate and confirm the timely submission of payment sheets to FSP [Financial service providers]  and arrange electronic devices for the distribution

5.     Timely distribution of cash assistance to targeted beneficiaries, including timely preparation and approval of recipient payment lists, MBL, and other formats

6.     Work closely with the financial service providers [FSP] team to obtain timely financial records/payment sheets of cash distributions and check and request the accurate payment of service fees for service provider

7.     Ensure timely follow-up for recipients who do not collect or withdraw cash assistance, and closely work for FSP to reschedule their entitlement and address any challenges

8.     Maintain an up-to-date detailed implementation plan and follow up on implementation status regularly with CRS’ implementing partner

9.     Support the relevant FHE staff to liaise with the service provider/s to ensure timely delivery of assistance, and troubleshoot any issues that arise.

10.   Ensure accountability, gender equity, and protection principles are mainstreamed in all steps of the cash distribution process

11.   Identify protection issues, and challenges in implementation, and advocate for appropriate responses.

12.   Work closely with FHE implementing partners at the Woreda and Kebele level to ensure beneficiary targeting and registration is conducted in line with agreed standards and procedure,

13.   Ensure appropriate records of beneficiary registration, information, and assistance received are kept, with good data protection practices in mind.

14.   facilitate the timely submission of payment sheets, and distribution schedules for FSP, and supervise the cash distribution

15.   Create a JEOP Cash beneficiary database and update it frequently

16.   Works additional tasks given by immediate supervisor and report preparation for the progress made

Key Result # 2- Capacity Building

17.   Facilitate and conduct cash sensitization /Awareness of the communities, government partners, and local stakeholders on cash response objectives, targeting criteria, duration, modality, and transfer value.

18.   Provide training to enumerators on the Red Rose RR tool before registration starts

19.   Facilitate the cascading of financial literacy training to project participants/beneficiaries.

20.   Facilitate and Provide pre-distribution orientation to project participants on cash targeting criteria, transfer value, donor, and compliance mechanism

21.   Ensure and facilitate  timely delivery of the e-payment devices to the area programs before the distribution date

Key Result # 3- networking and partnership

22.   Participate in any meetings, forums, task force regular meetings, and others that are conducted at the Woreda level and represent FHE win cash activity  effectively

23.   Ensure and establish strong partnerships with financial service providers {FSP] at the Woreda level

24.   Maintain effective communication with government partners at the Wored and Kebele level  and concerned project staff and department staff

25.   Organize regular review meetings/after-action reviews with partners and FSP at the Woreda  level after distribution completed

26.   Work closely with partners at the Woreda and Kebele level for effective implementation  of cash assistance

27.   Establish strong relations with NGOs and governmental organizations

Key Result # 3- Monitoring, , Reporting and documentation

1.     Participate in the Planning  of the PDM survey in collaboration with FHE MEL staff

2.     Facilitate and participate in frequent monitoring of the cash assistance program in the kebele level

3.     Organize review meeting/after-action review  on the JEOP cash program with partners at the Woreda level and share the result

4.     Prepare and submit the narrative progress report submitted within the agreed due date and template to the Cash coordinator/E-Payment coordinator

5.     Facilitate the timely submission of cash distribution documents from FSP to FHE Addis, after each distribution round;

6.     facilitate the timely liquidation of financial documents/distribution payment sheet as per the agreed due date with the required supportive documents (MBL, and others)

7.     Establish a database of JEOP e-payment beneficiaries in collaboration with the JEOP cash assistance/e-payment facilitator, JEOP Coordinators and AP managesDocument lesson learned and share in the reflection meetings 

Safeguarding Policy

FH strives to provide an environment free from sexual exploitation and abuse and harassment in all places where relief and development programs are implemented. FH holds a zero-tolerance policy against sexual exploitation and abuse and harassment. FH expects its employees to maintain high ethical standards, protect organizational integrity and reputation, and ensure that FH work is carried out in honest and fair methods, in alignment with the FH Heartbeat and safeguarding and associated policies. Violations to stated policies will be subject to corrective action up to and including termination of employment.

Gender Responsibility

⮚        Be aware of the stereotypes about women’s and men’s capacities, and discuss how they influence staff, in assigning responsibility, and in managing resources at unit and organization level.

⮚        Be able to describe how gender issues relate to one’s job responsibilities and how gender equity can be promoted through the execution of those responsibilities.

⮚        Be familiar with the local Gender Focal Point(s), and go to her/him to learn more about gender issues, or when there is a gender grievance or harassment issue to resolve

⮚        Within each project and department, discuss FH’s Gender & Diversity and Sexual Harassment and sexual exploitation Policies, so that all staff are conversant with them.

⮚        Refrain from any comments or gestures that indicate prejudicial views of female staff, especially female supervisors.

⮚        In each Project and Head Office, ask women staff what changes would make it more “gender-friendly”, organization and implement the recommendations

Safety & Security Responsibility

⮚        Each FHE staff member should adhere to all pertinent policies concerning safety and security policy of FH. Lapses in safe conduct can jeopardize the health and welfare of all staff.

⮚        Every FHE staff member has an obligation to learn and understand the security situation where they are located. 

⮚        Each FHE staff member should adhere to all pertinent policies concerning safety and security.  This includes, but not limited to, personal safety, road safety, etc.

⮚        Has a responsibility to become familiar to social, cultural and other associated features of their duty stations;

⮚        Abstains from inappropriate or offensive behavior that can put FHE in a difficult position, impair operations, and jeopardize the health and welfare of all staff of FHE.

⮚        All FHE staff should promotes safe conducts and exercises caution in all work activities; staff should accountable for own personal and professional actions and conduct;

Job Requirements

  • Job Level Specifications
  • Ability to work effectively under pressure
  • Full agreement with FH’s Christian foundation and beliefs as expressed in The Heartbeat: our Values, Vision, and Purpose.
  • Strong Interpersonal skills,
  • Emotional maturity,
  • Cross-cultural Sensitivity,

Education and Experience

  • BSC degree in the fields of Economics, Agriculture, Agricultural Extension,  Marketing, and related fields.
  • 2 years of direct experience in the field of Cash program

Distinguishing Competencies

  • Strong computer skill and knowledge in the area of MS word, MS Excel, MS Access, PowerPoint and email communication.
  • High level of initiative taking.


  • Proficiency in spoken and written English and the working regions  local language (s)

Supervisory Responsibility

  • This position has no supervisory responsibility.

How to Apply

Women Candidates are highly encouraged to apply

Competent candidates can submit ONLY their application and CV to:

Candidates MUST refer the position title “JEOP Cash Assistance/E-payment  Facilitator_Tigray” on the subject line of their email and applications.